Privacy Policy
Last Updated: September 15, 2025
At Go New Zealand Tours, your privacy and the protection of your personal information are very important to us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, book a tour, or interact with our services. By using our website or services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of personal information when you engage with us:
- Personal Identification Information: Full name, address, email, phone number, date of birth, nationality.
- Booking Details: Travel preferences, special requests, passport information, payment details.
- Technical Information: IP address, browser type, device details, cookies, and browsing history on our website.
- Communications: Emails, inquiries, or feedback you send to us.
2. How We Use Your Information
- We use your personal information for the following purposes:
- To process bookings, payments, and confirmations.
- To personalize your travel experience and meet your preferences.
- To communicate important details such as itineraries, updates, or changes to your booking.
- To improve our website, services, and customer support.
- To comply with legal and regulatory requirements.
- For marketing purposes (only with your consent), such as sending promotions, newsletters, or offers.
3. Sharing of Information
We value your trust and will never sell or rent your personal information. However, we may share your data with:
Service Providers: Hotels, transport providers, tour guides, and activity operators required to fulfill your booking.
Payment Processors: Secure third-party platforms for processing payments
Legal Authorities: When required by law, regulation, or legal proceedings.
All third parties we work with are required to keep your data secure and use it only for the agreed purposes.
4. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and limited access to sensitive data.
However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Enhance your browsing experience.
- Remember your preferences and past activity.
- Analyze website traffic and performance.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our websit
6. Your Rights
Depending on your location, you may have rights under data protection laws, including:
- The right to access the personal information we hold about you.
- The right to request corrections or updates to your information.
- The right to request deletion of your personal data (subject to legal and contractual obligations).
- The right to opt-out of marketing communications at any time.
To exercise these rights, please contact us at privacy@gonewzealandtours.com.
7. Data Retention
Depending on your location, you may have rights under data protection laws, including:
- The right to access the personal information we hold about you.
- The right to request corrections or updates to your information.
- The right to request deletion of your personal data (subject to legal and contractual obligations).
- The right to opt-out of marketing communications at any time.
- To exercise these rights, please contact us at privacy@gonewzealandtours.com.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy and comply with legal or regulatory obligations. Once your data is no longer required, it will be securely deleted or anonymized.
8. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing personal information.
9. Children’s Privacy
Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have accidentally collected such data, please contact us so we can remove it immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Go New Zealand Tours
M25 Business Centre 121
Brooker Road
Waltham Abbey Essex EN9
Email: privacy@gonewzealandtours.com
Phone: 180 0686 5645
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What Travelers Are Saying About Our Tours
Sophia
3 days ago
Our self-drive tour of New Zealand was nothing short of spectacular! The itinerary was perfectly tailored to our interests, and we felt like we were discovering hidden gems only the locals know. Can’t wait for our next adventure with Go New Zealand Tours!
James & Mia
5 days ago
The chauffeur-driven tour exceeded all our expectations. From the comfortable ride to the personal insights from the guide, every detail was taken care of. We explored New Zealand at our own pace while enjoying luxury service. I highly recommend it!
David
7 days ago
We had the best time on the coach tour! It was so relaxing not having to worry about the logistics. We saw everything from the North to the South Island, and the whole experience was seamless. This tour made our dream vacation come true!
Sophia
3 days ago
Our self-drive tour of New Zealand was nothing short of spectacular! The itinerary was perfectly tailored to our interests, and we felt like we were discovering hidden gems only the locals know. Can’t wait for our next adventure with Go New Zealand Tours!
James & Mia
5 days ago
The chauffeur-driven tour exceeded all our expectations. From the comfortable ride to the personal insights from the guide, every detail was taken care of. We explored New Zealand at our own pace while enjoying luxury service. I highly recommend it!
David
7 days ago
We had the best time on the coach tour! It was so relaxing not having to worry about the logistics. We saw everything from the North to the South Island, and the whole experience was seamless. This tour made our dream vacation come true!
Stress-Free Payments with Our Simple Online Booking System
Planning a group trip should be fun, not stressful. Our easy-to-use payment system eliminates the hassle of chasing down payments from your group, making booking smooth and simple.
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Each traveler pays individually online, so managing payments is easy and hassle-free.
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